Finagraph generates our reports using accrual based accounting. Some of the ratios won’t be relevant for a cash based system. For example, cash based businesses likely do not have an accounts receivable account to manage.
If you're using QuickBooks Online, go to the Reports section of your dashboard and click "Customize" for your Balance Sheet report. Then change the Accounting Method to Accrual and click Run Report. With that change saved, update your Finagraph and the accrual version will be used for the report.